Testimonials
Wow! We at Resources & Development are grateful for such great feedback. Thank you to all our Clients that appreciate what we do and can help accomplish for the good of their Business.
We asked Steve McCrillis to follow up with some of our Clients after their first month of coaching and here is what they said:
Have you found Skip’s (our Lead Coach) input valuable?
“Yes, I did, I really enjoyed it. Bumping us in the right direction”… CY Missouri
“Most definitely! Ever since we started it’s been a great experience.”…CR Tennessee
Give me some examples if you can:
“One of the things we really appreciated, and know we needed, was being held accountable to where we are, what we should be focused on, and keeping us on a path of having things get better. This was really valuable to us”… CY Missouri
“1st he recommended that when a customer comes to me that I should offer gift wrapping so as to save the customer the time and effort in having to do it themselves. It turned out to be a great value-add and the customers love it!” 2nd he came up with the great idea of offering Daisy Dollars instead of discounts to boost sales allowing them to redeem them at a later date. A great up-sell. 3rd he suggested we offer a value to the customer by guaranteeing them fast delivery of all orders over $50 or they get a $100. 4th he suggested we offer $20 in Daisy Dollars for all referrals that are an order of $60 or more. All of these things turned out to be great for customer loyalty.”…CR Tennessee
Was Skip talking at a level that was understandable?
“I was able to follow along well, and my son followed even better.”… CY Missouri
“He always makes everything very clear. I ask a lot of questions so I really appreciate his patience.”…CR Tennessee
Do you think it will make an impact on the future of your business?
“Yes, I think so, even though I really don’t know where I am at with competitors pricing he pushed for us to know where WE are with our pricing, which was ultimately more important.”… CY Missouri
“Most definitely. We’ve been making progress since the beginning.”…CR Tennessee
What, if anything, would you like to have seen in the last few weeks?
“There are so many things I have yet to do… So many things that I’d like to have in place… CY Missouri
“I’m always anxious to hear about new ideas that are going to help the business. I don’t think there is anything different that I would add to what we’re doing.”…CR Tennessee
“He has mentioned that this coaching and the principles shown to us IS what we need to do to get a better understanding of where we are and what we need to do.”… CY Missouri
“My son has also been in contact with a family member who is starting up a different business and suggested to him that he should really find a “Skip” who can guide him from the beginning to all the things he needs to know before he gets too far into it and make all the mistakes like we did.”… CY Missouri
Could we use this as a Testimonial to Skip’s work, progress thus far?
“Yes, would be happy to recommend”.… CY Missouri
“Absolutely, most definitely!”…CR Tennessee