The Procrastination Penalty (Part 3 – Cash Flow)

The Procrastination Penalty (Part 3 – Cash Flow) As explained in a previous chapter, we are looking for incremental gains. Those gains come from a myriad for places within your business and all add up to significant increases to the bottom line when compounded. It is not unusual for a business to see a […]
A Case Against Outsourcing

A Case Against Outsourcing As a matter of fact, I knew the guy that invented the term “Outsourcing”. He was a mentor, a friend even though we disagreed on this topic all the time. God rest his soul. The reason I disagreed with him was because of an experience I had with a company that […]
Everything You Didn’t Want to Know About Gift Certificates

Everything You Didn’t Want to Know About Gift Certificates Ever wonder if there was any benefit or difficulty in offering Gift Cards (GC) or Gift Certificates to your customers/clients? They can be a good way to gain new customers and provide opportunity to show what a great job you do. GC customers that paid […]
Are You Unique Enough?

Are You Unique Enough? You have heard us say that businesses are not unique from industry to industry. But when we say that we are referring to “the business of being in business”. And indeed, when a business violates any one of the simple “laws of business” they are flirting with failure. Today, however, we […]
10 Things You Need to Know as a Business Owner

10 Things You Need to Know as a Business Owner We often talk about different topics in some depth that are of interest to, and challenges for, Business Owners. Today we have complied a list of topics that every Business Owner should be adept at or have staff members that are experts at. There are […]
Yield Management

Yield Management Last week we talked about discounting, the uses and pitfalls of discounts. It was not a question of should or shouldn’t I discount, rather the how and when of discounting. This week we want to talk about Yield Management and how that might fit into your discounting or pricing models. Yield management, […]
How and When to Discount

How and When to Discount At first glance to the average Business Owner discounting doesn’t seem complicated. But you are much savvier than the average Business Owner and you realize that there are pitfalls in discounting. Here are a few, perhaps more than just a few, so please bear with me: Erosion of Profit […]
Financial Advisors… what’s the deal?

Financial Advisors… what’s the deal? Over the years I have been asked by many people and business owners about the value of having an FA (Financial Advisor). So that we’re all on the same page, an FA is an investment professional who can assist you in creating and implementing a personalized plan to pursue […]
Small Business vs. Big Business

Small Business vs. Big Business Turning Business Disadvantages into Marketing Advantages If you are the largest of your business type in the area then brag about being the largest. If you are the smallest, then tell them about how you can provide personalized service. If you’re the oldest tell them about how long you’ve been […]
Just How Busy are Your Employees?

Just How Busy are Your Employees? Everyone says they are “too busy” or “have a lot on their plate” but are there ways to tell when someone is truly busy or when they could handle more? Determining whether employees are genuinely busy or can handle more work involves a combination of observation, communication, and […]